Frequently Asked Questions

Every TurfIt product is built with 100% commercial-grade C8 yarn over a dual-layer, non-expanding polyurethane backing. That combination delivers realistic color variation, high drainage, and blades engineered to stay cooler and stand back up under heavy traffic, so the surface looks and performs the same on day one and year ten.

All TurfIt turf carries a 16-year manufacturer warranty covering UV fade and material defects under normal use. Keep your invoice as proof of purchase. That's all we need to honor a claim.

Use TurfMatch, our free recommendation tool. Answer a few questions about your space (pets, kids, sun exposure, foot traffic, look you're after) and it matches you to the products that fit, with the specs side by side. You can also call us at 888-445-8873 and we'll walk you through it.

Yes. TurfIt surfaces are non-toxic, lead-free, and drain quickly, which keeps them clean and usable after rain or pet use. The dense, soft-blade products in our lineup (like Natural Lush 90) are especially popular for backyards, pet runs, and play areas.

Synthetic turf does warm up in direct sun like any outdoor surface, but our hollow-blade and high-density products are designed to retain less heat and recover faster in shade. A quick rinse cools the surface immediately, and lighter-colored infill helps further.

We do, up to 40% off on bulk orders. Contractors, resellers, property managers, and large-project buyers get our best price per square foot plus savings on accessories. Reach out about our distributor program and we'll put together a quote built for your volume.

Call 888-445-8873 or send a message through our contact page with your project size and the product you're considering. We'll confirm availability, pricing, and lead time, and help you add the right infill and install materials.

Yes. Visit any of our locations to see the full lineup in person, or ask us about samples when you call. Seeing the blade density and color in your own light is the best way to choose.

We're a one-stop shop: infill, seam tape, nails, bender board, and the other accessories you need to finish the job. Our InstallKit tool calculates exactly how much you'll need based on your square footage so nothing gets over- or under-ordered.

Yes, we ship across the country. Use DeliveryIQ on our site to estimate delivery time and cost to your ZIP code, or call us and we'll arrange freight for larger orders. Local pickup is available at any of our locations.

We operate showrooms and warehouses in Arizona (Mesa, Queen Creek, Goodyear), Nevada (North Las Vegas), Texas (El Paso), and Utah (Hurricane). See the contact page for the address and phone number nearest you.

Most locations are open Monday–Friday 7AM–4PM and Saturday 7AM–11AM, and closed Sunday. Hours can vary slightly by location, so call ahead if you're making a special trip.

Absolutely, many of our customers do. A typical install is grade and compact the base, lay and cut the turf, seam and secure the edges, then spread infill and brush. Our InstallKit tool gives you the full materials list for your square footage, and our team is happy to answer questions along the way.

Our dual-layer PU backing is fully perforated for high drainage, so water passes straight through to the base below instead of pooling on top. Paired with a properly graded aggregate base, it drains as fast as, or faster than, natural soil.

Very little. Rinse occasionally to keep it fresh, brush high-traffic areas to keep the blades upright, and clear debris like leaves now and then. No mowing, watering, fertilizing, or seasonal reseeding. That's the whole point.

With normal use and basic care, expect well over a decade of life, backed by our 16-year warranty. Higher face-weight products and good base prep extend that even further.